I would love to share my opinion and experience with your company. I have to admit that I did do a little research before our final purchase. My biggest concern was the aftermarket and tech support of the machines. I asked other people who they used and the response was, “We will help you find someone,” or We will walk you through any difficulties.” Hassan was kind enough to tell me who and what locations they had in my area. It meant a lot to me in my decision process. She was very patient in answering my questions and saved me a potential problem when I mentioned ordering a machine that had Chinese circuitry that would have been a major repair problem, let alone a copy write issue. For that I am very grateful. (I found out later she was 100% correct) I did have one minor issue…One of my two machines was delivered with a pretty good sizes dent in one leg. (more an appearance issue rather than structural integrity) She said she would take care of it and a new one was on my doorstep within two days. My call was more of a notice for her to contact the shipper. I have had two people ask for a referral because they loved my machines. I would not hesitate to purchase other or more machines from them. Good luck and thank you for the service.